Share via

Microsoft Teams are getting error while uploading documents in Windows 11.

Anonymous
2021-10-06T06:50:26+00:00

Hi Support,

We are getting an error in Microsoft Teams while uploading any documents like Word, Excel, PDF etc.,

The operating system is Windows 11.

I have tried in Windows 10 operating system to upload files through Microsoft Teams. I am getting the same error while uploading the documents as per the screenshot in Windows 10 also.

I have shared the screenshot for your reference.

Please look into it and awaiting for your reply.

Regards

Pradeep.R

Microsoft Teams | Microsoft Teams for business | Files | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-10-06T07:24:16+00:00

    Hi

    My name is Daniel. I will be more than happy to assist you.

    Could you please reset the MS Team app and see how it goes.

    Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team...

    However, if the problem still persists then please run the MS Team app in compatibility mode:

    • Right-click the MS Team icon on the taskbar then select quit.
    • Then right-click the MS Team icon on the desktop > select properties > Under the compatibility tab, check the "Run this program in compatibility mode for" option then select Windows 8 from the dropdown list
    • Right-click the MS Team shortcut on the desktop > select run as administrator.

    However, if the problem still persists then try to upload the document via MS Team online.

    Please follow these steps below:

    1. Please go to your computer then open your chrome or edge browser as the only recommended browsers to access MS Teams online.
    2. Please go to MS Teams online https://teams.microsoft.com
    3. Then try to log in.
    4. Join a meeting then upload the document file.

    P.s This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.

    DISCLAIMER:

    There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards

    Was this answer helpful?

    0 comments