Camera green screening/disorted in NEW teams, Teams classic works fine.

Anonymous
2024-02-05T20:54:23+00:00

Hello! Encountering an issue when using any type of usb camera in the NEW teams, the camera is all distorted, turns green and flickers. The windows camera app is just fine. I open the classic teams and there are no issues with the camera, it works just fine. Anyone encounter this or have a solution? Thank you!

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Other

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  1. Anonymous
    2024-02-16T20:45:46+00:00

    Try one of the following approaches:

    1. Disable GPU Acceleration via the json config file found in %APPDATA%\Microsoft\Teams\desktop-config.json (i.e. C:\users<username>\Roaming\Microsoft\Teams\desktop-config.json)
      • Search for "disableGpu":false and change it to "disableGpu":true
    2. If that doesn't work, revert that change and then disable Image Scaling via your Graphics Driver Settings

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  2. Anonymous
    2024-06-25T07:22:16+00:00

    Can we get this in "Laymans Terms" please.

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