Teams Phone License Requirement. If I have an E5 (No Teams) license, do I need both a Teams Enterprise and a Teams Phone Standard license?

Question

Teams Phone License Requirement. If I have an E5 (No Teams) license, do I need both a Teams Enterprise and a Teams Phone Standard license?

Answer 1

Dennis, you were given incorrect information.

I pulled this from our Admin Center so you can see what E5 (No Teams) has. It no longer includes Teams, but it still includes the phone system. I don't know if you referred to Ms365 E5 or Office 365 E5, so I grabbed both screenshots for you. But it doesn't matter which one, they both come with phone system included.

So, that means -

1. To use Teams, you just need to get the Teams Enterprise Standalone.
2. You DO NOT need Teams phone licence.
3. However, you still need a calling plan - which can be added from the "Add-ons" tab. The Add-ons tab lists all of the options that can be added to this E5 plan.

I hope this clears it up.

Answer 2

Hi Dennis Vaggalis, Thank you for confirming that your users will need access to both the Microsoft Teams app (for chat, meetings, and collaboration) and Teams Phone features (such as PSTN calling, voicemail, and call queues).To clarify the licensing structure under the new Microsoft 365 E5 (No Teams) model:Microsoft 365 E5 (No Teams) Licensing Overview

• The Microsoft 365 E5 (No Teams) license does not include the Microsoft Teams app or any Teams-related services by default.
• To enable Teams functionality, including Teams Phone, you must add the Microsoft Teams Enterprise license as an add-on.

Teams Phone Licensing ScenariosHere’s how it works in your case:

1. Teams Enterprise Add-on 
   This add-on is required to activate the Teams platform itself (chat, meetings, collaboration). Without it, Teams Phone cannot function, as it depends on the Teams infrastructure.
2. Teams Phone Standard License 
   Once the Teams Enterprise add-on is in place, you can assign the Teams Phone Standard license to enable calling features.

Cost Considerations

• The Teams Enterprise add-on is not included with the E5 (No Teams) license and typically comes at an additional cost.
• The Teams Phone Standard license is also a separate paid license, unless bundled through a specific agreement or promotion.

Best regards,Hoang-D– MSFT | Microsoft Community Support Specialist

Answer 3

Yes, users will need access to the Microsoft Teams app itself (for chat, meetings, and collaboration).

But they are also looking to enable calling features (PSTN calls, voicemail, call queues, etc.) through Teams Phone.

Previously with the old E5 license, Teams and Teams Phone were included with the E5 license. With the new E5 (No Teams) license, I'm confused if the Teams Phone license is:

1. Is included with the E5 (No Teams) license but requires the add-on Teams Enterprise License.
2. Requires the add-on Teams Enterprise License and then can be added to the E5 at no charge.
3. Requires the add-on Teams Enterprise License and then can be added to the E5 at an additional cost.

Answer 4

Dear Dennis Vaggalis, Good day to you! Thank you for reaching out to Microsoft Community.To ensure we recommend the most appropriate licensing setup for your organization, could you please clarify whether your users will need access to the Microsoft Teams app itself (for chat, meetings, and collaboration)? This will help us determine if the Microsoft Teams Enterprise add-on is necessary in addition to Teams Phone Standard.Specifically, could you let us know:

• Will users be using the Teams app for meetings, chat, or collaboration?
• Or are you only looking to enable calling features (PSTN calls, voicemail, call queues, etc.) through Teams Phone?

Once we have this information, we’ll be happy to guide you on the exact licensing requirements. Best regards, Hoang-D - MSFT | Microsoft Community Support Specialist