My old Microsoft Teams data Files, pictures, etc. has been deleted and you want to recover it. ?

Question

I understand your old Microsoft Teams data has been deleted and you want to recover it. ?

Answer 1

Hello Muhammad Ahmad,

If my answer helps, please mark it by clicking YES as the answer, it will definitely help others in the community with similar requests to find a solution to their problem faster. In addition, it helps me to have a good survey and do my best.

 
 
I appreciate that. Thank you for your support

Sting-NG - Microsoft Community Support Spezialist

Answer 2

Hi, Muhammad Ahmad, 

Welcome to the Microsoft community.  

According to your details, to better understand your issue, please provide the following details:      

• Are you using a Personal or Business or Education account ?
• Are you end-user or Admin user?

Here’s a step-by-step guide based on the most reliable methods: 

Recover Files from a Teams Channel 

Files shared in Teams channels are stored in the associated SharePoint site. If a file was deleted, it’s likely in the SharePoint Recycle Bin, which retains deleted items for up to 93 days. 

• Steps to recover:  
  • Open Microsoft Teams and navigate to the team and channel where the file was located.
  • Click the Files tab at the top of the channel.
  • Click Open in SharePoint (you may need to click the three-dot menu to see this option).
  • In SharePoint, sign in with your Microsoft account if prompted.
  • On the left navigation pane, click Recycle Bin.
  • Locate the deleted file or picture in the list. You can sort by deletion date to find it faster.
  • Select the file by clicking the circle next to it, then click Restore. The file will return to its original folder in the SharePoint site.
  • Return to Teams, refresh the Files tab (click the refresh icon), and verify the file is back.
• Remember: 
  • Any team member with access to the SharePoint site can recover files from the first stage Recycle Bin.
  • If the file isn’t in the first-stage Recycle Bin (e.g., it was deleted from there or more than 30 days have passed), check the Second-Stage Recycle Bin (site collection Recycle Bin). This requires site collection administrator permissions. If you’re not an admin, contact your IT department.
  • If the file was deleted more than 93 days ago, it’s likely permanently deleted unless your organization has a third-party backup solution like SysCloud or Commvault

You can reference to: Restore items in the recycle bin that were deleted from SharePoint or Teams - Microsoft Support 

Recover files from chats (Stored in OneDrive):  

• If the data was deleted from a chat, open Microsoft Teams and go to the Chat section.
• Find the relevant chat, check for the deleted file, and see if editing the message allows reattachment (applicable for recent deletions).
• Alternatively, go to OneDrive (web or app), navigate to the Microsoft Teams Chat Files folder, and check the Recycle Bin for deleted files. Select and restore as needed.

Verify permissions:  

• Ensure you have edit permissions for the team or SharePoint site. If not, contact the team owner or Microsoft 365 administrator.
• For OneDrive, you need access to the account where the chat files were stored.

Check retention period:  

• Files are typically retained for 93 days in the first-stage Recycle Bin and another 93 days in the second-stage (up to 186 days total). If the data is "old" and beyond this period, recovery may not be possible without backups.

Contact support or IT:  

• If files are not in the Recycle Bin or you lack permissions, contact your organization’s IT department or Microsoft Support.
• Provide details like the team/channel, deletion date, and your account type (Microsoft 365 Business).

I am sincerely grateful to you for the patience with which we are considering this issue. 

Thank you for your kindness and understanding. If you need anything else, please feel free to contact me. 

If this answer helps clarify the current situation, I would sincerely appreciate it if you could mark it as the answer. This will bring this information to the top of the feed, making it easier for other users to search for and reducing confusion for those who may be experiencing the same issue. 

Thanks and Have a good day!!! 

Best regards.      

Sting-Ng - Microsoft Community Support Specialist.