Firewall problem?

Gaurang Gupta 1 Reputation point
2021-06-18T19:04:47.917+00:00

my touch vpn is not working on my windows 10,and more over the epic games launcher is also not able to download the games. i got in touch with the techs working at epic but were not able to solve my problem. I am not able to find the problem regarding this so i ask for some help.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
8,896 questions
Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,004 questions
{count} votes

3 answers

Sort by: Most helpful
  1. Dave Patrick 343.2K Reputation points MVP
    2021-06-18T19:10:01.723+00:00

    Try turning the firewall off for a test to see if that resolve the issue.

    .

  2. Candy Luo 12,476 Reputation points
    2021-06-21T06:22:05.98+00:00

    Hi,

    If you want to narrow down whether it is a firewall related issue. As Dave said, you can first turn off firewall and then check the results.

    For how to turn off firewall ,you can refer to the following link:

    Turn Microsoft Defender Firewall on or off

    Best Regards,
    Candy

    --------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  3. Dave Patrick 343.2K Reputation points MVP
    2021-06-22T12:05:25.703+00:00

    Just checking if there's any progress or updates?

    --please don't forget to upvote and Accept as answer if the reply is helpful--