Teams webinar: no Q&A for attendees on mobile?

Anonymous
2024-05-22T14:08:59+00:00

Hello, I have a question about Teams webinar:

I saw that attendees cannot see or access the Q&A on mobile. It works perfectly on a browser, for non-organisation attendees. Why doesnt it work on mobile? Only the chat is visible on mobile and I don't want to use chat because we have over 2600 registrations already, the chat alone will get too messy. I toggled 'yes' to anonymous questions so that is not the problem.

Thank you!

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2024-05-22T14:40:31+00:00

    Hi Els,

    Thank you for reaching out. My name is Furkaan, a user just like you. I’d be happy to help you with your concerns. You're right, there's a current limitation with Teams webinars where the Q&A feature isn't accessible for attendees on the mobile app. It only works for those joining via the Teams desktop application or a web browser on a computer. Here's why this might be happening:

    Limited Mobile App Functionality: The mobile app prioritises core functionalities like joining the audio/video feed and viewing presentations. Q&A, being a more interactive element, might require additional resources that the app can't handle as efficiently.

    Potential Development Focus: Microsoft might be focusing development efforts on the core Teams experience for mobile and web interfaces. Q&A for mobile could be planned for a future update.

    Here are some alternative solutions you can consider:

    Encourage Desktop/Web Participation: If possible, encourage attendees to join the webinar through the Teams desktop application or a web browser for a more feature-rich experience, including Q&A.

    Utilise Chat with Moderation: While chat can get messy with a large number of attendees, you can manage it with the help of moderators. Assign people to monitor the chat, answer common questions, and remove irrelevant messages.

    Pre-Submitted Questions: If the Q&A is for specific topics, consider allowing attendees to submit questions beforehand through a form or a separate Teams channel. This can help streamline the live session.

    If you have any additional questions or concerns, please don’t hesitate to reach out. Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Best Regards, Furkaan

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