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Error Code: 53003

Anonymous
2023-08-26T03:51:30+00:00

Error Code: 53003

Request Id: 2b23ab51-2360-4680-991a-86245be94b00

Correlation Id: 0c590a29-e842-435b-846b-1d64e4dac7f6

Timestamp: 2023-08-26T03:49:40.662Z

App name: Office UWP PWA

App ID: 0ec893e0-5785-4de6-99da-4ed124e5296c

IP address: 147.28.178.31

Device identifier: 6192bc52-0021-4ef9-ab25-29de690e51a5

Device platform: Windows 10

Device state: Registered

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2023-08-26T06:18:52+00:00

    Hello Ratchataphon,

    Thank you for reaching out,

    Sincerely apologize for the issue with your Teams app.

    If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams.

    Clear Teams cache in Windows

    1. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
    2. Open the Run dialog box by pressing the Windows logo key +R.
    3. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
    4. Delete all files and folders in the %appdata%\Microsoft\Teams.
    5. Restart Teams.

    Warm regards,

    Jackson E.

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