The reply URL specified in the request does not match the reply URLs configured for the application

Bharathi Sake 1 Reputation point
2021-06-19T08:43:15.447+00:00

I am getting this error when trying to access service now account.

Request Id: ba454e35-3ad0-4458-a780-583494891e00
Correlation Id: 7704ac76-7134-45c4-b62b-a7bf58d37ecb
Timestamp: 2021-06-18T15:52:48Z
Message: AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: 'https://XXX.service-now.com'.

My redirect URI and reply URL in azure app registrations app are same.

Hope you can help me here.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. AmanpreetSingh-MSFT 56,306 Reputation points
    2021-06-20T12:00:57.803+00:00

    Hi @Bharathi Sake · Thank you for reaching out.

    By tracking the correlation and request ID that you have provided, I found:

    • Reply url in the authentication request is: https://txxxxxv.service-now.com/navpage.do
    • Reply url registered in the application is: https://txxxxxv.service-now.com/gho

    To resolve the issue, kindly update the reply url (redirect uri) that you have registered in Azure AD > App Registration, to match with the one in the authentication request.

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