Popped out each mail should not get closed when we are closing outlook and re-opening

Deepak Ram R 96 Reputation points
2021-06-19T09:31:30.203+00:00

Hi Team,

Recently I got new laptop from my company, I installed Office 365 in my new laptop.
When I was using Office 365 in my old laptop, in outlook, if I open some mails in pop up window, it will remain open even when I exit outlook, switch-off laptop, and when I re-start.
This helped me to keep a track on those mails.
But now in my new laptop (Windows 10) if I open some mails in new window, if I switch-off laptop and re-start, open outlook, those mails kept open in new window are not opening automatically now.

Please help me with the option to change this setting.

Thanks & Regards
Deepakram.R

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,976 Reputation points Microsoft Employee
    2021-06-21T03:02:09.257+00:00

    Hi @Deepak Ram R ,

    Welcome to our forum.

    What's the version of your Outlook desktop client(File>Office account> About Outlook)?

    According to my tests on Outlook 365 version 2105(Build 14026.20308), we could set "Always reopen previous items" option like below:(File>Options>General>Start up options)
    107309-snipaste-2021-06-21-10-54-24.jpg
    Hope that would be helpful to you, if you still need further assistance, please feel free to post back :)


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