i can not connect to my VM over RDP

Question

hello
i couldn't connect to VM by RDP and below wrong messages is appearing to me when i try to connect

Answer 1

Hi @KTELLAWI ,

in most cases a NSG is missing a Security Rule to allow "inbound TCP Port 3389":
https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-rdp-nsg-problem

NSGs can be associated with the VM and/or subnet. Both NSGs require the Security Rule.
https://learn.microsoft.com/en-us/azure/virtual-network/network-security-group-how-it-works

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 2

hello @Andreas Baumgarten

there is no NSG rule missing please look at the image below :

Answer 3

Hi @

please try the Connection troubleshoot for the VM:

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 4

I did it but unfortunately, it was not succeed
I still unable to connect over RDP
may the problem in extension affects on connection
please check the image below

Answer 5

Hi @KTELLAWI .

there is a NSG blocking the incoming network traffic because there is a missing Security Rule for allow incoming TCP 3389.

Do you have specified the Source Port in the NSGs? If so please choose any for the Source Port. Only the Destination Port needs to be specified with 3389

Please check the network settings of your VM again:

Here you can see two NSG affecting the VM01 (one associated with the VM one with the related subnet) - Click on Effective security rules

Here are the Effective security rules for the NSG associated with the VM

Here are the Effective security rules for the NSG associated with the subnet related to the VM

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten