NDI issues with Microsoft Teams

Joey SKYE 1 Reputation point
2021-06-19T20:29:28.06+00:00

The issue is I am trying to get NDI output from a Teams call on Both Windows 10 and Mac OS

  1. Meeting Policies is set to allow NDI Streaming
  2. NDI is toggled on Teams client software Teams call is started
  3. Broadcast over NDI is started.

However, it is not working as I can not see NDI Stream nor does a message banner window pop up on the host and user computer indicating that the "Meeting broadcast is on. The meeting may be being broadcast on a network and recorded or share.. nor displaying Privacy Policy nor dismiss - it is rather urgent to understand what is the issue?

Teams on MacOS Catalina 10.15.7 and Windows 10 tested on two independent organisations

Need help, please

Thanks,
Joey

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2021-06-21T06:50:03.423+00:00

    @Joey SKYE ,

    You could double check if NDI feature is turned on successfully. The following image shows an unsupported situation:
    107493-image.png

    If it is enabled properly, please check if Broadcast over NDI exists when you in the Teams meeting.
    107456-image.png

    Besides, there are some common technical issues to consider when using NDI technology in Teams:
    107494-image.png


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