complete Window Freeze while connecting Mobile Hotspot

Shan Yousaf 1 Reputation point
2021-06-20T18:42:00.163+00:00

After commulative update my window started getting complete freeze whenever i connect to mobile hotspot. The rate doubled after BIOS update like 4 to 5 times a day . I then updated it to 21H1 and thankfully it lessened to once in 3 to 4 days but the issue didnt reolve completely and it is annoying . I had remote session with Microsoft agent and they checked everything and said everything is ok with my laptop and referred me to this page .
I want to resolve this issue

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,555 questions
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  1. Carl Fan 6,836 Reputation points
    2021-06-21T02:55:27.593+00:00

    Hi,
    Try to perform a clean boot.
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
    Then open Windows Settings>Search Network Reset>Then click Network Reset option.
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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  2. Kapil Arya 7,596 Reputation points MVP
    2021-06-21T04:32:47.237+00:00

    Hello,


    Please uninstall the third-party software on your system and run SFC /SCANNOW command at administrative Command Prompt and see if that helps.


    Also, run Network Adapter troubleshooter from Settings app > Update & security > Troubleshoot > Additional troubleshooters.

    Hope this helps!

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