Teams Webinar

Question

Hello,

Please i need your help on this issue.

We are having issue with Teams Webinar.

When creating a Teams Webinar with Internal Access only, are the Guest Accounts in Entra considered internals as well?

Otherwise, how can we create a Teams Webinar with access for internal and guests but no externals?

Answer 1

Dear James,

I hope you are doing well!

After research and testing, I notice that Microsoft Teams does not provide a direct way to create a webinar that allows only internal users and specific guests while excluding all other external users.

Since this feature is not currently available, consider providing feedback to Microsoft. Many features are developed based on user feedback, and your input could help prioritize this functionality in future updates, to do so, go to Feedback in your Teams app and selecting Suggest a Feature or by posting on Teams Feedback Portal. This tool allows you to describe the feature in detail and submit it directly to our product development team for review. I will do the same on my end.

Please note that us as the community team and the Microsoft product development team are separate. The product development team is responsible for designing, developing, and maintaining Microsoft products. They work on implementing new features, fixing bugs, and making improvements based on user feedback and other factors.

We sincerely appreciate your patience and cooperation.

Best regards,

Inema |Microsoft Community Moderator

Answer 2

Hello Inema Elyse MSFT

Thank you for your reply.

The suggested lobby-settings workaround is not applicable in Webinars.

With webinars you have a URL that you can share to the users, both externally and internally to register and join.

If you create this with internal access, guests won’t be able to even register, no matter what you have set up for the lobby.

Similarly, if you create the webinar with public access, anyone can register (which we don’t want), no matter what you have set up for the lobby.

Answer 3

Dear James,

Good day and I hope you are doing well!

When you sync guest accounts to your Microsoft Entra ID tenant as User type "member," they will be considered internal users. This means they will have member-level access to resources in your organization, similar to internal users. B2B guest user properties - Microsoft Entra External ID | Microsoft Learn

In terms of internal webinars in Teams, these users should be able to access and participate in them as internal users. Guest users, on the other hand, typically have more restricted access compared to members. As I mentioned in previous reply to you can set meeting options who can bypass the lobby to People in my org and guest.

I hope the information helps! If there is any question or I misunderstand you, please feel free to let me know. I will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Best regards,

Inema |Microsoft Community Moderator

Answer 4

Hello Inema Elyse MSFT

Thank you for your reply.

Please i would like to confirm. If we sync the guest accounts to our tenant as User type “member”, will they be considered internal users and the internal webinars will work for them?

Example:

Answer 5

Dear James,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "Teams Webinar". Guest accounts in Microsoft Entra ID (formerly Azure AD) are not considered internal users. They are treated as external users, even though they are added to your organization's directory. Guest access in Microsoft Teams - Microsoft Teams | Microsoft Learn

To create a Teams webinar with access for internal users and guests but no externals, you can set meeting options who can bypass the lobby to People in my org and guest then turn or reject anyone who can't bypass the lobby-->Apply

This way, only people in your organization and guests will have access to the webinar. This setup allows you to include both internal users and guest accounts while preventing access from other external users

I hope the information helps! If there is any question or I misunderstand you, please feel free to let me know. I will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Best regards,

Inema |Microsoft Community Moderator