SCCM client failing to install after windows 10 update

TravM 1 Reputation point
2021-06-21T03:59:52.22+00:00

Hi,

We recently updated windows 10 devices to version 2004. After the windows update the sccm client on lot devices is failing to register. The client certificate is none, it should be on PKI. Clients are installing properly on new devices, no issue there. I have checked the Mpcontrol log and MP_Registration log, there is nothing there. The firewall is disabled.

  • I have reinstalled the client by completing removing the old client and the reg keys.
  • I have reset the WMI and repaired the WMI repository
  • I have reinstalled the MP
  • Tried installing client using Ccmsetup command line: ccmsetup.exe /runservice RESETKEYINFORMATION="TRUE" SMSSITECODE="XYZ"

Nothing seems to be working. The issue is only happening after the windows update.

Can't figure out what is causing this issue. If someone can point me in the right direction that will be very helpful.

Thanks,

Some logs:

ClientIDManagerStartup.log

107437-image.png

Location Services.Log
107310-image.png

CCmMessaging.Logs
107403-image.png

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
6,743 questions
Microsoft Configuration Manager

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. HanyunZhu-MSFT 1,831 Reputation points
    2021-06-22T06:50:19.967+00:00

    Hi @TravM ,

    Thanks for posting in Microsoft Q&A forum.

    It seems that we have done a lot of research and perform some troubleshooting steps to find the root cause.

    According to the provided log picture, the error may be caused by that the client failed to communicate with management point.
    We can try to uncheck the box from Site Properties which disable CRL check and check the log again.
    107958-crl.png
    If the error is still reported, we may need more information to move on. Since there's nothing wrong in mpcontrol.log, so that could you upload the complete LocationServices.log and CcmMessaging.log (with sensitive information masked), may be we can find some cause in the log file.

    Thanks for your time.

    If the response is helpful, please click "Accept Answer"and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.