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Updates Windows 10 from 1909 to 2004 via wsus

Илья Илья 1 Reputation point
2021-06-21T06:25:29.737+00:00

Update Windows 1909 (18363.1556) ends with update failed to install with error code 0x80d02002. On the client there are files in the folder ...SoftwareDistribution\Download...: WindowsUpdateBox.exe (21 Mbyte) and 19041.264.200511-0456.vb_release_svc_refresh_CLIENTCONSUMER_RET_x64FRE_ru-ru.esd ( 0 Mbyte). On the wsus WindowsUpdateBox.exe (21 Mbyte) and 19041.264.200511-0456.vb_release_svc_refresh_CLIENTCONSUMER_RET_x64FRE_ru-ru.esd ( 3,19 Gbyte). I can't understand why the client can't download update from wsus.
The client even has direct access to the Internet

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,726 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
2,026 questions

7 answers

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  1. BC Staff-ict 6 Reputation points
    2021-07-15T12:42:47.317+00:00

    Hello, any update on this?
    We have been trying to distribute the "2021-07 Cumulative update" via our WSUS (WinServer2016) but we receive this same error on more than half of our Win10 clients.
    Never seen this error with the previous monthly updates.
    Thanks

    1 person found this answer helpful.
  2. Juan Sobrado - MSFT 421 Reputation points Microsoft Employee
    2021-06-21T09:18:25.76+00:00

    HI @Илья Илья

    The update install might have failed and the best way to check is via Windows Update log. You will need to collect it using admin PowerShell cmdlet: "Get-WindowsUpdatelog".

    For more information: https://learn.microsoft.com/en-us/powershell/module/windowsupdate/get-windowsupdatelog?view=windowsserver2019-ps#example-1--merge-and-convert-windows-update-trace-files

    Regards,

    Juan Sobrado

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  3. Илья Илья 1 Reputation point
    2021-06-21T16:58:34.663+00:00

    Windows Update log 107695-log.txt

  4. Илья Илья 1 Reputation point
    2021-06-22T18:47:16.017+00:00

    I found a replacement update 19041.572.201009-1946.vb_release_svc_refresh_CLIENTCONSUMER_RET_x64FRE_ru-ru.esd for the update 19041.264.200511-0456.vb_release_svc_refresh_CLIENTCONSUMER_RET_x64FRE_ru-ru.esd, but the same problem stuck in with it. The problem occurs on different PCs. The rest of the updates for version 1909 (cumulative) were installed without problems.

    108259-update.jpg

    Updating through the inclusion of functions from 2004 to 20H2 is successful on this server (wsus 6.3.9600.18838 - Windows 2012 R2).

    19041.572.201009-1946.vb_release_svc_refresh_CLIENTCONSUMER_RET_x64FRE_ru-ru.esd:
    Индекс: 1
    Имя : Windows Setup Media
    Описание : Windows Setup Media
    Размер (байт): 275 949 555

    Индекс: 2
    Имя : Microsoft Windows PE (x64)
    Описание : Microsoft Windows PE (x64)
    Размер (байт): 1 772 440 923

    Индекс: 3
    Имя : Microsoft Windows Setup (x64)
    Описание : Microsoft Windows Setup (x64)
    Размер (байт): 1 933 893 565

    Индекс: 4
    Имя : Windows 10 Домашняя
    Описание : Windows 10 Домашняя
    Размер (байт): 14 304 316 533

    Индекс: 5
    Имя : Windows 10 Домашняя для одного языка
    Описание : Windows 10 Домашняя для одного языка
    Размер (байт): 14 308 430 102

    Индекс: 6
    Имя : Windows 10 для образовательных учреждений
    Описание : Windows 10 для образовательных учреждений
    Размер (байт): 14 552 741 075

    Индекс: 7
    Имя : Windows 10 Pro
    Описание : Windows 10 Pro
    Размер (байт): 14 549 797 886

  5. Илья Илья 1 Reputation point
    2021-06-23T12:16:26.567+00:00
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