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Microsoft Defender SmartScreen Warning on New SIte!
Rekhilesh Adiyeri
1
Reputation point
Hey,
One of our new WordPress sites shows "Microsoft Defender SmartScreen" warning.
Site: www.masteraio.com
It's a completely new site and only genuine plugins installed on it. We tried malware and virus scanning from our end and the hosting provider's side also. We could not found anything!, contacted Microsoft support using the "Report that this site doesn’t contain phishing threats" page. But no use!
So at last, we removed the entire WordPress installation, then re-installed the WordPress on this domain. Then also did malware and virus scanning, Contacted Microsft defender through "Report that this site doesn’t contain phishing threats" page. But still, it shows this warning. We hired a cybersecurity professional to fix it, he also can't fix it.
Now, I believe only Microsoft people can fix it!.
We created this portal as an education platform for entrepreneurs. It's one of my dream projects! stuck due to this Warning.
Can you please help me to fix it!
Thanks in Advance.
1 answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 16,861 Reputation points2021-06-21T16:08:58.147+00:00 -
Rekhilesh Adiyeri 1 Reputation point
2021-06-22T05:45:38.35+00:00 It's almost 1 month but no reply. As per their mail they will respond within 24 hours but till date no response from them. So asking on Microsoft forum. I hope some one will help me.
Thanks Reza
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Reza-Ameri 16,861 Reputation points
2021-06-22T17:09:32.647+00:00 In this case, have you tried contacting them again?
What the exact message? Does it detect it as a phishing or malicious website?
Have you tried removing extensions form your website? -
Rekhilesh Adiyeri 1 Reputation point
2021-06-27T07:58:18.697+00:00 Thank you for contacting us about https://www.masteraio.com/
We have received the information you provided and are currently reviewing it. If it is determined that the current designation is incorrect or no longer accurate the warning will be removed.
We typically expect to take 24 hours for our investigation. During the investigation, you may not see changes to the status of your site. If the status of your site has not changed after 24 hours, please contact us with a reply to this message. Please do not change the subject when replying.
You can find additional information by reviewing the Microsoft Defender SmartScreen
Overview - https://learn.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.Thank you,
Microsoft Defender SmartScreen® Support**
** Even after 5 days no response!!
**
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