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Error linking specific existing OneNote Notebook to existing Teams Channel.

Anonymous
2023-06-02T19:33:36+00:00

When: When linking an existing OneNote Notebook to an existing Teams Chat.

Error Messages: "Error Response: An unexpected server error has occurred. Please try again later. Error Code: 10001" followed by "An unexpected server error has occurred. Please try again later." when I select the notebook I want to link and click "Save".

Issue seems to be specific to this notebook: When I browse for other notebooks to link, I can expand a preview of the content tabs. When I browse for the "target" notebook I want, even the preview gives me an error message "Error when expanding notebook. An unexpected server error has occurred. Please try again later.".

I have edit access to the OneNote folder location.

Any ideas?

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other

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  1. Anonymous
    2023-06-02T20:11:59+00:00

    Hi Hilary,

    I'm Ahmed and I am here & happy to help.

    I apologize for the issue you are experiencing. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem.

    This OneNote is under the same Teams account, right? You can also access this OneNote on the web https://www.onenote.com/, right?

    Are you the OneNote owner? How many users are affected also with this? Does it link on Teams web App https://teams.microsoft.com?

    Please share with me any error message -Please exclude any personal details-.

    I hope this helps! Let me know if you have any further questions or concerns.

    Best regards,

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