Problems to schedule an exam on Pearson VUE

Miguel Angel Herrero Sarmiento 21 Reputation points

I can't schedule a Pearson exam, I think the problem it's that I have two Microsoft Accounts and when I choose a discount a push the Schedule Exam button I receive an error screen:
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge

I test all these tips without success.

I think that it's the same problem that was solved consolidating two Microsoft accounts in this case:

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Accepted answer
  1. Andreas Baumgarten 96,036 Reputation points MVP

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Support:
    Microsoft Learn:
    Microsoft Certification:

    Pearson VUE:
    Pearson VUE Customer Service:
    Pearson VUE Chat:

    Transcript - Missing Exams or Certificates:

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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