Problems to schedule an exam on Pearson VUE

Question

I can't schedule a Pearson exam, I think the problem it's that I have two Microsoft Accounts and when I choose a discount a push the Schedule Exam button I receive an error screen:
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge

I test all these tips without success.

I think that it's the same problem that was solved consolidating two Microsoft accounts in this case:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer-mcp_trainevent/problems-to-schedule-an-exam-on-pearson-vue/d06aefba-b6e8-4bee-b9db-863691f27310?page=2

Answer 1

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn
Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Pearson VUE: https://home.pearsonvue.com/microsoft/
Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact

Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 2

I have opned in: Microsoft Certified Trainer / Exams / Pearson Vue

https://trainingsupport.microsoft.com/en-us/tcmct/forum/tcmct_exams-tcmct_pearson/problems-to-schedule-an-exam-on-pearson-vue/0c28c3ee-076e-44bd-9c45-0aa6c36cc99e