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MS Loop disabled itself in my organisation

Anonymous
2023-06-24T08:11:35+00:00

Hi, I have MS Loop enabled within my organisation using the cloud policy here Learn how to enable the Microsoft Loop app, now in Public Preview - Microsoft Community Hub and it was working fine. However, this morning on trying to enter my pages it shows that Loop is locked and needs to be unlocked by the network admin (me).

Has anything changed that would have disabled loop in my organisation? If so, how do I get access back as we were using it a lot for key processes inside the company.

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-25T22:19:35+00:00

    HiArnoKigoma

    Greetings!

    Thank you for posting in Microsoft Community.

    Based on the description you posted, it seems that you have an issue with MS Office wherein you want to know how you can re-activate your MS Loop on your Organization.

    By the way, If MS Loop disabled itself in your organization, you can enable it by following these steps:

    1. From the left-hand navigation pane, select "Settings" and then "Services & add-ins".
    2. Scroll down to the "Microsoft Loop" section and click on it.
    3. On the "Microsoft Loop" page, click on "Settings" to view the configuration options.
    4. In the "General" tab, you can choose to enable or disable Microsoft Loop for your organization.

    If the issue still persist, you might need to contact your IT administrator about this matter. In order for you to get this sorted out as soon as possible.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  2. Anonymous
    2023-06-30T20:36:39+00:00

    Hello

    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link:Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

    Thank you for understanding.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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