Software Protection Service randomly restarts my server during business hours.

MercuryM 6 Reputation points
2021-06-21T19:54:25.67+00:00

Server 2019 Standard. Restarts randomly during the day and the event tracker pops up on login asking why the server shutdown unexpectedly. Events around the time of shutdown.
Application - 16384 - Security-SPP "Successfully scheduled Software Protection service for restart at 2121-05-28T18:36:10Z. Reason: RulesEngine.
Nothing in scheduled tasks.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Sunny Qi 10,906 Reputation points Microsoft Vendor
    2021-06-22T08:09:42.08+00:00

    Hi,

    Welcome to Q&A platform.

    As far as I know, this service will not cause restart.

    The description of Software Protection Service in official document is showing as below:

    Enables the download, installation and enforcement of digital licenses for Windows and Windows applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. It is strongly recommended that you not disable the Software Protection service.

    May I know if the this event would be logged around the time of shutdown every time?

    Kindly check if there is event 1074 in Event Viewer, Window log->System. If yes, please check if the time of this event was the time of shutdown and share the details of this event for us further troubleshooting.

    Best Regards,
    Sunny

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