Software Protection Service randomly restarts my server during business hours.

Question

Server 2019 Standard. Restarts randomly during the day and the event tracker pops up on login asking why the server shutdown unexpectedly. Events around the time of shutdown.
Application - 16384 - Security-SPP "Successfully scheduled Software Protection service for restart at 2121-05-28T18:36:10Z. Reason: RulesEngine.
Nothing in scheduled tasks.

Answer 1

Hi,

Welcome to Q&A platform.

As far as I know, this service will not cause restart.

The description of Software Protection Service in official document is showing as below:

Enables the download, installation and enforcement of digital licenses for Windows and Windows applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. It is strongly recommended that you not disable the Software Protection service.

May I know if the this event would be logged around the time of shutdown every time?

Kindly check if there is event 1074 in Event Viewer, Window log->System. If yes, please check if the time of this event was the time of shutdown and share the details of this event for us further troubleshooting.

Best Regards,
Sunny

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