How I'm able to create a new @exemple.com email !

Question

Hi , my question sounds confused but i really need some help here , hope i can explain my self .

I used my email which is created with this domain @exemple.com (not example but "exemple" ) as an alternate email addres , and now i need to recover my password but it says that this email does not exists , i  know that if an mail its not opened for years , it gets deleted automatically , but i thought that i can create it once more with the same letters/numbers and make it like new one but it looks like im unable to find a way to create an email with that "domain" @exemple.com , the hotmail singup shows me just @outllook.com , @hotmail.com , @live.com , i dont need this mail at all but at the moment i do since i need to recover my password , so is there any advice or any solution about how can i fix this please . All i need is to get my email back thats all . Sorry for my bad english , thanks and have a nice day .

Answer 1

Anthrax

That is something you have to discuss with the domain that provides the exemple.com  Microsoft has absolutely no knowledge or control over what they do.

Answer 2

Im aware of that but the domain provided from exemple.com is not available anymore , and i really need to recover that password and the only way was through this @exemple.com mail which i think now its impossible to access it , because it dsnt exist , can u help me and tell me a way how to recover my password since this alternate email is impossible to be found ? and thats the only way i could get recover my password ,  thanks for your time .

Answer 3

Hi anthrax002,

Thank you for posting over at Microsoft Community forum. I understand that you want to recover your password but alternate email address no longer exists.

For proper assistance, please file a secure request over at http://windows.microsoft.com/en-US/windows-live/id-support. This will ensure that we'd be able to address your concern without having to discuss private information over public forums.

Please note that I've locked this thread since this will be addressed privately through the link above.

We appreciate your understanding on this matter.

Regards,

Levi