Hi @Aquasan ,
I suggest contacting the Microsoft global customer service by phone, perhaps they may be able to assist or redirect you to the right person/group.
Global Customer Service phone numbers
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
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Best regards,
Leon