faild registration for AZ900

Anca Visan 1 Reputation point Microsoft Vendor


I am failed to register the exam and messages as below. I contacted Pearson VUE support and they redirected me to you. Please advise how to resolve the problem.

Error received:
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:

Use Internet Explorer (version 9 or above) or Edge

Clear all cache and cookies

Use the InPrivate option in Internet Explorer or Edge

If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

Many thanks

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  1. Leon Laude 85,651 Reputation points

    Hi @Anonymous ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here

    You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:


    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,

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