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@Aaron Hubbard ,
As I know, this is a known issue. PG is working on this issue. If there is any update, I will share with you here as soon as possible.
Javascript error upon turning on Teams. Failed to get 'download' path with teams version .1161
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 11%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Aaron Hubbard
1
Reputation point
The standard download folder in Windows is redirected to a network drive when users are on site. Outside the network, that drive becomes unavailable unless connected to our VPN. When working at home, Teams crashes because it can't connect to the download folder unless the user is connected to our VPN.
Using an earlier version of Teams works around this issue but Teams auto-updates back to the problem version.
Changing the redirection works around this issue but when the user is on site again the GPO reapplies redirect.
This has only become an issue with Teams version 1.4.00.11161 and appears to only be an issue on that particular version.
There has been this reddit post (https://www.reddit.com/r/MicrosoftTeams/comments/ng42jp/failed_to_get_download_path/) of the same issue by someone else with the exact same symptoms along with this Q&A post (https://learn.microsoft.com/en-us/answers/questions/395754/javascript-error-upon-turning-on-teams-failed-to-g.html) so this is not an isolated issue with our environment.
Microsoft Teams | Microsoft Teams for business | Other
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Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff2021-06-23T04:05:24.16+00:00 Currently, Microsoft Teams’ latest version is 1.4.00.16575. You could try to update your client and try again.
I find that trueg50 provides a workaround in the first link in your question. Do you try this solution and what is the result?
Besides, I will search more information of this problem. Any update I will share with you here as soon as possible.
Thanks for your patience and understanding.
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Aaron Hubbard 1 Reputation point
2021-06-23T08:14:48.897+00:00 As stated in my question "Changing the redirection works around this issue" however once the user is on site again the folder redirect gpo reapplies and breaks whatever temporary work around we put in place.
Interestingly I'm unable to get Teams to update past 1.4.00.11161 on the 3 machines I have access to currently.
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Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff
2021-06-24T08:11:20.823+00:00 -
Aaron Hubbard 1 Reputation point
2021-06-28T09:02:01.173+00:00 Thank you for your reply, I've managed to download an installer for the latest version (1.4.00.16575). The issue persists on this version. Is there any news on if/ when a fix might be implemented?
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Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff
2021-06-29T06:22:12.987+00:00 @Aaron Hubbard ,
I don't have a specified time now. I will update here if we have a solution. Thanks for your understanding.
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