Can't add an Organization in the CRM Outlook client - The given key was not present in the dictionary

Sree 1 Reputation point
2021-06-22T19:22:44.353+00:00

Hi Team,

Our CRM application is hosted on Canberra timezone server. One user from south Australia is trying to install Microsoft CRM for outlook and getting error message as 'the given key was not found in the dictionary '

Also please refer screenshot for error log

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-06-22T19:31:12.58+00:00

    Dynamics CRM is not currently supported here on QnA. The product group for Dynamics actively monitors questions over at
    https://community.dynamics.com/crm

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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