5,571 questions
Here is the problem I am having using https://myaccount.microsoft.com/
I tried screen recording but not allowed to post YT link. I want to change where it says LYNNWOOD to Palm Beach County.
I can't change my city displayed. Says I can't change because of IT or ADMIN.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 42%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
KELLEN COLEMAN
1
Reputation point
I can't change my city displayed. Says I can't change because of IT or ADMIN. I am the admin the owner of the company who set it up with one email please help. Thank you in advance.
Microsoft Security | Intune | Other
{count} votes
-
Lu Dai-MSFT 28,501 Reputation points2021-06-23T01:32:57.047+00:00 @KELLEN COLEMAN Thanks for posting in our Q&A.
To clarify this issue, we appreciate your help to provide some information:
- Which method did you use to change the city in the device? If possible, please show the screen shots of the setting in your device and the error message.
- Is the device managed by intune?
If there is anything update, feel free to let us know.
-
Lu Dai-MSFT 28,501 Reputation points
2021-06-28T01:23:32.723+00:00 @KELLEN COLEMAN I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.
Sign in to comment
1 answer
Sort by: Most helpful
-
KELLEN COLEMAN 1 Reputation point
2021-06-28T19:21:41.193+00:00 -
Lu Dai-MSFT 28,501 Reputation points
2021-06-29T06:01:01.217+00:00 @KELLEN COLEMAN For this issue, I have done some research. This portal is more related to Azure AD.
https://learn.microsoft.com/en-us/azure/active-directory/user-help/my-account-portal-overviewGiven this situation, it is better to contact Azure AD to find more accurate help. Here is the online support link.
https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-troubleshooting-support-howtoThanks for understanding and hope it helpful.
Sign in to comment -