Mailbox issue.

Microsoft Q & A 381 Reputation points
2021-06-23T01:27:17.683+00:00

Getting below error for the user.
Exchange: The execution of cmdlet Enable-Mailbox failed..; Exchange: An unknown error has occurred. Refer to correlation ID: ba6f92c6-79b0-4c62-889b-76d7019872a7.; Exchange: An unknown error has occurred. Refer to correlation ID: ba6f92c6-79b0-4c62-889b-76d7019872a7.; Exchange: An unknown error has occurred. Refer to correlation ID: ba6f92c6-79b0-4c62-889b-76d7019872a7.; Exchange: An unknown error has occurred. Refer to correlation ID: ba6f92c6-79b0-4c62-889b-76d7019872a7.;

Mailbox was disabled earlier. Now after enabling it is showing under mailboxes in EAC and in admin center it was showing above error and also preparing mailbox. Not able to configure outlook for the user.

Checked 2 mailboxes are also showing in soft deleted state for the same user.

Please help how to proceed further. We don't require the data but want a mailbox for the user.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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