Share via

2 step verification / Authenticator App... resync?!

Anonymous
2013-09-05T23:02:03+00:00

Hi!

Curious if there is a way to resync the 2 step verification app on my phone?

The new version of my authenticator app decided to wipe my saved info.

Finding the hidden bar code to rescan and resync would be very helpful.

Thanks!

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2013-09-06T00:26:27+00:00

Hi Conal Garrity,

Thank you asking us how to re-sync the two-step verification app on your phone to recover the saved info that was wiped out. I request that you copy and paste your post in this new secure online site for assistance. Please choose the appropriate link of the issue. Please note you’ll need to be signed in with a Microsoft account to access the site.

Note that the Microsoft account forum on Microsoft Community is scheduled to retire in September 2013. For more information, please refer to this link.

Regards,

Raymond

Was this answer helpful?

1 person found this answer helpful.
0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest