Exchange 2019 OWA Error: Your request can't be completed right now. Please try again later.

Al Amran 326 Reputation points
2021-06-23T07:08:07.917+00:00

We are able to login OWA from External Network but when we are trying to open a mail, it is showing below error

108474-90.png

We are able to login OWA from External Network but when we are trying to send a mail, it is showing below error

108492-91.png

From Internal Domain Network, Outlook Client & OWA is working fine. From External Network, Outlook Client is working fine but OWA is not working well

We had already followed the below article resolution but didn't fix the issue,

https://learn.microsoft.com/en-us/exchange/troubleshoot/setup/owa-your-request-cannot-be-completed

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,254 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,397 questions
0 comments No comments
{count} votes

Accepted answer
  1. Kael Yao-MSFT 37,576 Reputation points Microsoft Vendor
    2021-06-24T02:09:12.233+00:00

    Hi @Al Amran

    Since OWA is working fine internally, I think the cause should be network problems.
    Do you have some firewalls in the network blocking external requests to OWA?

    Here are some links in the similar situation for your reference:
    exchange owa error: error: Your request can't be completed right now. Please try again in a few moments.
    OWA: Your request can’t be completed right now. Please try again later. problem


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

0 additional answers

Sort by: Most helpful