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The Get-CsCallQueue has a property named "Statistics" that returns a "Current queue size" value. As of a few weeks ago this value is now only returning 0 even when this queue is not empty.
echo (Get-CsCallQueue -name "NodeOne Support").Statistics.StatValue
Attached is a full output showing the incorrect line:
Statistics : Current queue size = 0
Is this a problem that can be fixed, or is there a new way to get this data?
Tested using both MicrosoftTeams Connector 2.3.1 & 2.3.2-preview
Tested using both Powershell 5.1 and Powershell 7
Tested using Credential Login (Since Token Login is also broken for Get-CsCallQueue)
According to official document, Get-CsCallQueue cmdlet only returns the identified Call Queues. It doesn’t introduce the parameter Statistics.
The following picture shows the CQs in my environment:
I also try to run echo (Get-CsCallQueue -name "CQ01").Statistics.StatValue. But it returns nothing.
As we are mainly responsible for general question of Microsoft Teams, your question related script is not in our scope. I will add office-teams-app-dev tag to acquire more efficient support. Thanks for your understanding.
Please see line 43 of the attached txt, This value used to represent waiting calls in queue
"Statistics : Current queue size = 0"
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Hi @Ashley Maple , Thanks for reaching out to us. Let us investigate at our end.
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Please check with any of one id. example gets the Call Queue with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01. If no Call Queue exists with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01, then this example generates an error.