The quality of RDP connection between my PC and the VM created in Azure is bad

Derrick 26 Reputation points
2021-06-23T14:00:57.817+00:00

Current problem:
The quality of RDP connection between my PC and the VM created in Azure is very bad.
I am in Shenzhen. And the speed of My Internet Information Service of my PC is 100Mbps
And the location of the VM created in Azure is Hongkong in East Asia.

My purpose:
I hope the quality of RDP connection between my PC and the VM created in Azure will be very good.
So that there is not delay when I operate my VM by RDP.

Questions are
1 The speed of My Internet Information Service of my PC ( 100Mbps) is or not enough?
2 Which location should I choose when I create a new VM.

Azure VMware Solution
Azure VMware Solution
An Azure service that runs native VMware workloads on Azure.
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A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Accepted answer
  1. kobulloc-MSFT 23,336 Reputation points Microsoft Employee
    2021-06-23T18:28:50.77+00:00

    Location
    Looking at the Azure geographies, East Asia should be the closest so that is correct:
    https://azure.microsoft.com/en-us/global-infrastructure/geographies/

    Bandwidth
    This can be difficult to estimate as most of the traffic is generated by the user but for most scenarios 3 Mbps should be enough (you shouldn't have any issues with 100 Mbps). You can see examples of bandwidth required for different scenarios here:
    https://learn.microsoft.com/en-us/azure/virtual-desktop/rdp-bandwidth#estimating-bandwidth-used-by-remote-graphics

    • Idle: 0.3 Kbps
    • Microsoft Word: 100 - 300 Kbps
    • Microsoft Excel: 150 - 500 Kbps
    • Web browsing: 1 - 6.5 Mbps
    • Image gallery: 0.7 - 3.5 Mbps
    • Video playback: 2.5 - 9.5 Mbps
    • Fullscreen video playback: 2.5 - 8.5 Mbps

    Latency
    Latency is critical for interactive use and I suspect this is what is causing issues for you. Most often this is a limitation of your internet service provider:
    https://learn.microsoft.com/en-us/azure/virtual-desktop/connection-latency

    • Latency up to 150 ms shouldn't impact use
    • 150 ms - 200 ms should be fine for text
    • 200 ms or more will have a noticeable impact

    There are two tools I recommend for determining your latency:

    Azure Virtual Desktop Experience Estimator
    https://azure.microsoft.com/en-us/services/virtual-desktop/assessment/

    Azure Speed Test
    http://azurespeedtest.azurewebsites.net/

    Troubleshooting
    If you think the issue is with your VM and not the connection from your internet service provider, there are tests you can run to troubleshoot your VM network latency:
    https://learn.microsoft.com/en-us/azure/virtual-network/virtual-network-test-latency


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  1. Derrick 26 Reputation points
    2021-06-24T08:05:15.697+00:00

    I get the fact that is the issue is the connection from my internet service provider which is China Mobile, there is high latency.

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