Unable to add Task by planner in a teams channel

Jennifer 691 Reputation points

Hi Team,

I am unable to add Task by planner in a teams channel( private or public ), I got the following error msg " We couldn't save your tab settings. Please try again " . My colleague is having the same issue. I was able before but today not.
Could you please help?

Thank you,

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Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Sharon Zhao-MSFT 24,706 Reputation points Microsoft Vendor

    @Jennifer ,

    Does this problem only happen on a specific team or all the teams?

    If it exists in one team, you could contact team owners to try the workaround to change certain owner’s role to member and add Planner again. If works, then change role back.

    If all teams have the same problem, try to access Planner app by this link https://tasks.office.com/. If users has problem to access Planner, confirm with IT admin to check the health status of Planner in Microsoft 365 admin center > Health: Service health.

    If the response is helpful, please click "Accept Answer" and upvote it.

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