Outlook for Android - Disabling automatic fetching of email

Question

I am not seeing an option to disable the automatic synchronisation of email in the Outlook app for Android. I get the feeling that option does not exist. Am I missing something?

Answer 1

Thanks for the response Richard!

• May we know the version of Outlook for Android you are using?
  • 2.1.82 (152)
• Have you tried to clear cache and data?
• Did you try to reset app preferences?
• Have you tried uninstalling and reinstalling Outlook?

In regards to the other questions, those don't seem to be related. I'm simply looking for a way to disable automatic checking for new email in the Outlook app. Nothing is "malfunctioning". I am fairly sure that isn't an option, but wanted to double check. My use case probably isn't one that Microsoft cares about... I don't plan on using Outlook as my primary app for sending and receiving email.

Answer 2

Thanks for the link. I would imagine this functionality will be part of this suggestion (which is planned to be added).

https://outlook.uservoice.com/forums/293346-outlook-for-android/suggestions/8103159-sync-settings

Answer 3

Thanks for the suggestion. I am only seeing the ability to stop contact sync in that menu.

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Answer 4

Hi,

Here's how to turn off automatic synchronization of email:

1. From your Android device, go to Settings.
2. Look for Accounts and Sync.
3. Select the account that you wish to manage automatic synchronization.

Let us know how it goes.

Answer 5

Hi Adam,

We got you. May we know the version of Outlook for Android you are using? Have you tried to clear cache and data? Did you try to reset app preferences? Have you tried uninstalling and reinstalling Outlook? Please let us know so we provide exact troubleshooting steps to address your concern.

Thank you.