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Hello,
There is an issue in email delivery just for a single mailbox. No other users have no issues.
Server Version 15.1.2176.2
Remote Server returned '554 5.2.0 STOREDRV.Deliver.Exception:ObjectNotFoundException.MapiExceptionNotFound; Failed to process message due to a permanent exception with message The process failed to get the correct properties. 16.55847:C2040000, 17.43559:000000002E010000000000000000000000000000, 20.52176:010F80880C004010F1030000, 20.50032:010F80887C17103100000000, 0.35180:00000000, 255.23226:00000000, 255.27962:02000000, 255.17082:0F010480, 0.21857:14000000, 4.21921:0F010480, 255.27962:FA000000, 255.1494:80030400, 0.44680:02010480, 8.45434:A0B9EB62FB98A74AAD57F4FD738493EC05000780, 5.10786:0000000031352E30312E323137362E3031323A707368657863686463316D626F78313A32303831663632332D313832302D346364332D396538372D6361666431626138363538650005000780, 255.1750:05000780, 255.27962:06000000, 255.17082:B9040000, 0.24929:2C000000, 4.21921:B9040000, 255.27962:A1000000, 255.17082:B9040000, 0.27745:0F010480, 4.21921:B9040000, 255.27962:07000000, 0.26881:2B0A0000, 255.21817:B9040000, 0.20385:2B0A0000, 4.28577:0F010480, 0.32001:70000000, 4.29953:0F010480, 0.32768:2C000000, 4.33024:0F010480 [Stage: CreateMessage]'
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It points that the mailbox is on litigation hold and has exceeded the Recoverable Items quota. Given your situation, I advise you to increase the Recoverable Items quota for mailboxes on hold and check whether it assists or not. For the complete steps, you can refer to the below link:
Another you can repair as suggested by AndyDavid:
http://woshub.com/repair-corrupted-mailbox-in-exchange-20102013/
I would move the mailbox to another database if you can.
If not or that doesnt work, run a repair:
New-MailboxRepairRequest -Mailbox ayla -CorruptionType ProvisionedFolder,SearchFolder,AggregateCounts,Folderview -Archive
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Hi @vprasad84 ,
Please check the mailbox quota.
And in addition, you could create a new mailbox for this user if moving to another database don't help. Export this mailbox to pst file and import it to the new mailbox.
Best regards,
Lou
Hi @vprasad84 ,
Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.
Regards,
Lou
If the response is helpful, please click "Accept Answer" and upvote it.
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