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Windows 10 icons issues

Osama Mansoor 86 Reputation points
2021-06-24T09:02:02.083+00:00

Dear All,

Yesterday my C Drive was full so i just inspect through tree size and found unnecessary data on c:\Windows\SxS and C:\Windows\Installer folder therefore i just clean by deleting files resulting 17 GB data reduced.

But now all pictures of icon are not showing and showing white icons.

My Version of Windows 10 is 20H2

Is there any solution.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Jenny Yan-MSFT 9,376 Reputation points
    2021-06-25T05:53:03.54+00:00

    Hi,

    Directly deleting files from the WinSxS folder or deleting the entire WinSxS folder may severely damage your system so that your PC might not boot and make it impossible to update. Instead, it is suggested to reduce the size of the WinSxS folder using tools built into Windows.

    Following three methods are listed in the KB:
    https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder

    • Task Scheduler
    • Dism.exe
    • Disk Cleanup

    Considering you've already removed the folder data, you'd better run the System File Checker scan to do a heath check.

    1. Search for 'command prompt' using Cortana or Windows Search.
    2. From results, right click on Command Prompt and select Run as administrator.
    3. Type sfc /scannow command and press Enter key.
    4. Let the command complete and then reboot the machine.

    ----------

    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny


  2. Kapil Arya 37,206 Reputation points Volunteer Moderator
    2021-06-24T10:37:09.223+00:00

    Hello,

    Try resetting icon cache, see if it helps:

    https://www.kapilarya.com/how-to-reset-icon-cache-in-windows-10

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.


  3. Pavel yannara Mirochnitchenko 13,446 Reputation points MVP
    2021-06-24T09:13:15.587+00:00

    Not sure it will help but try command lines (run as admin):

    sfc /scannow

    Reboot in between

    dism /online /cleanup-image /restorehealth

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  4. Castorix31 91,741 Reputation points
    2021-06-24T09:06:17.867+00:00

    therefore i just clean by deleting files

    Why ?!

    Clean Up the WinSxS Folder

    =>

    Warning
    Deleting files from the WinSxS folder or deleting the entire WinSxS folder may severely damage your system so that your PC might not boot and make it impossible to update.

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