blue screen askinng for bitlocker key

Rhonda Lamb 6 Reputation points
2021-06-24T14:48:37.31+00:00

Where do I find a bit locker key to unlock my new computer

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,606 questions
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  1. Dave Patrick 426.1K Reputation points MVP
    2021-06-24T15:03:05.047+00:00

    Take a look here.
    https://account.microsoft.com/devices/recoverykey

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  2. Jenny Feng 14,076 Reputation points
    2021-06-25T02:00:26.297+00:00

    @Rhonda Lamb
    Hi,
    Do you remember to enable BitLocker?
    It seems like BitLocker was enabled automatically based on how the Windows 10 image was configured.
    Based on my research, some systems ship with BitLocker "prepped", and if you choose to link your Windows logon account to a Microsoft account, BitLocker is automatically enabled because the Recovery Key is backed up to the Microsoft account you linked with.
    The following information may help you locate your recovery key:
    https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-10-6b71ad27-0b89-ea08-f143-056f5ab347d6
    Unfortunately if you don't know the password, don't have a Recovery Key, and don't have an auto-unlock file anymore elsewhere, then the data is lost. If there was some way to access the data without any of those things, then unfortunately the encryption would be effectively useless.
    Hope above information can help you.

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  3. Dave Patrick 426.1K Reputation points MVP
    2021-06-25T12:51:58.703+00:00

    Just checking if there's any progress or updates?

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