Cannot Enter Security Code

Question

So when I first got to this screen, I entered my phone number, and requested a code. It prompted me for the code, which is normal, but I didn't have it sent. Now, this is not where the problem is. I got the code much much later, except now, I do not have a way to enter it. I didn't realize I was supposed to wait at the screen where I am supposed to enter the code, and went back, thinking that I entered the wrong phone number. Now, it simply tells me that I have requested codes too many times and there is not a way for me to enter the code that I got late.

I'm now stuck in a vicious cycle and have no idea what to do.

All I need is to be able to enter the security code...I have it right here.

Answer 1

Hi & welcome Riku,

Some options for you.

1. Please refer to   **Microsoft account security info: FAQ**and  **How do I replace all my security info?**

2. Account related issues are now dealt with  **here**

Select the error you need help with and fill out the requested details on the next page. 

3. You can read further information about codes & blocked accounts here

Answer 2

Hi,

The Outlook.com Community is a good place to find answers to many of your how-to questions and get advice from other users and community members.  However, questions regarding your Microsoft account are not best handled in a public forum due to the personal information involved.   Click here to learn more about how to get help with your Microsoft account: **Where do I get additional support for My Account and Information issues?**