Personal subscription linked to my company's Azure profile. How can I unlink them?

Question

Hi,

I signed up for a free Azure subscription in my personal account, but somehow it got linked to my company's Azure profile.
This subscription only appears when I sign in using my work e-mail, but I receive alerts about this subscription in my personal e-mail.

I sent a ticket 15 days ago about this issue with no answer.

Today I activated my Visual Studio Professional with GitHub Enterprise $50 monthly credit Subscription within my work e-mail, but when I try to add a Visual Studio Professional Subscription to my Azure work account, Azure portal says I am not eligible for this offer.

I am afraid these issues could be related. I sent a ticket through Azure Portal with my work e-mail, but is there anything I could do to solve these problems?

Any advise on how I can proceed would be greatly appreciated.

Thank you.

Answer 1

One of these may help.
https://learn.microsoft.com/en-us/archive/blogs/pkirchner/how-to-delete-an-azure-active-directory-connected-to-microsoft-online-services
https://learn.microsoft.com/en-us/azure/devops/organizations/accounts/disconnect-organization-from-azure-ad?view=azure-devops&viewFallbackFrom=vsts

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Answer 2

@Catia Yamamura Per your support request #2106020040005030 the issue is now resolved.

You had a concern that the accounts are linked and that needs unlinked.

SE confirmed that the accounts are not linked, to view them separately you can open an incognito window in the browser and try to login to the Azure Portal, then you can view both counts separately.

Thanks!

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