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Before I had mail ******@windowslive.com, I did not use it and it disappeared. Now I can not make the same address because it says the domain exists. I do not understand? Can I create @windowslive address? Or does it no longer exist, only @hotmail and @outlook?
Moved from: Outlook.com /Email / Adding email accounts
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Hello Ana,
To better manage this thread about Outlook.com, we'd like to know if you're still experiencing the same issue. If yes, we'd like to inform you that after 5 years of inactivity, your Microsoft account will be deleted and cannot be recovered. You may refer to Microsoft Service Agreement for further details.
Note: If your email account is not inactive for 5 years you may check this link to be guided on how to recover it.
We look forward to your response.
