Can forwarding function stop forwarding all detected junk emails?

Question

Hi guys,

I have a university email account and enabled forwarding function in this account. 

Somehow I will receive a lot junk emails in my university account. Thanks to office team, these junk emails will be automatically move to ‘Junk Email’ folder. But this forwarding function will forward all junks emails in ‘Junk Email’ folder to my personal account. These forwarded junk emails cannot automatically be moved to ‘Junk Email’ folder in my personal account. 

Is there any way to stop forwarding all junk emails in ‘Junk Email’ folder when the forwarding function is enabled?

If no, is there any methods to automatically move these junk emails to ‘Junk Email’ folder in personal account since they are already marked as junk in my university account in the first place?

I would be very thankful if anyone could solve this issue.   

Many thanks,

Minghua

Answer 1

Hi Minghua,

Stop using the Forwarding option in Outlook.com's settings: Settings (gear icon) > View all Outlook settings > Forwarding.

Instead, set up a rule to forward the mail under Rules. Rules run after the junk mail filter and will only apply to mail that is is in your Inbox.

Answer 2

You're welcome!

Let us know if there's anything else. If you don't have any more questions, feel free to choose a rating. Thanks!

Answer 3

The rule looks go as is - apply to all mail, forward.

Rules only apply to the mail that is in the inbox - rules run after the junk filter so as long as the junk filter put it in the junk email folder, the rule will not apply to it. It will only forward junk that is left in the inbox.

Answer 4

I know forward only emails in the inbox can solve the issue. But the problem is there is no [only forward emails in the inbox] rule in 'Add a condition' drop-down list. Please correct me if I am wrong.

I am using web outlook. You will know what I mean, If you navigate through 'Settings' -> 'View all Outlook settings' -> 'Email' -> 'Rules' -> 'Add new rule' -> 'Add a condition'. I would really appreciate if you could take a screenshot of the rule you just suggested.

Thanks,

Minghua

Answer 5

Hi Diane,

Thanks for your help.

I am now having some troubles setting up the new rule now. 

What are the criteria I can use to not forward all emails in 'Junk Email' folder? I have included the screenshot below, would you please suggest?

Thanks,

Minghua