JIT debugging error pop-up

Anonymous
2018-05-02T11:36:40+00:00

Hi,

Whenever I open outlook on my desktop I get an JIT debugging error pop-up appear. 

I can close the pop-up and continue with Outlook, but it's starting to have the tendency to freeze and have to closed, via task manager.

I'm assuming they're related issues.

I've tried disabling Script Debugging within Internet options in control panel, to no avail.

I know the error isn't regally just on 1 application but I cannot replicate it on any other.

I am using 64bit version of Outlook on Windows 10

Thanks,

Lewis

This is the pop-up message;

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.Runtime.InteropServices.COMException (0x8002000B): Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))

at Microsoft.Office.Core.COMAddIns.Item(Object& Index)

at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.SetRibbonAddinConnectState(Boolean connectState)

at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.<SetInstanceAndCallbacks>b__40()

at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

************** Loaded Assemblies **************

mscorlib

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll

Microsoft.Crm.Application.Outlook.Components.Platform

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.DLL

System

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Core

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System.Windows.Forms

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System.Drawing

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

Microsoft.Crm.Application.Outlook.OfflineSync

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.OfflineSync.DLL

Microsoft.Crm.Application.Components.Platform

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Components.Platform.DLL

Microsoft.Crm.Core

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0.741

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.DLL

Microsoft.Crm.Platform.Sdk

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Sdk.DLL

microsoft.interop.mapi.interfaces

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/microsoft.interop.mapi.interfaces.DLL

Microsoft.Crm

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.DLL

Microsoft.Crm.Application.Outlook.WebBrowser

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.WebBrowser.DLL

Microsoft.Crm.Application.Outlook.TelemetryClient

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.TelemetryClient.DLL

System.ServiceProcess

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll

System.Xml.Linq

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll

System.Xml

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.Xrm.Sdk

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0.741

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Xrm.Sdk.DLL

WinFormsRegions

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/WinFormsRegions.DLL

Microsoft.ExceptionHelper

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.ExceptionHelper.DLL

Microsoft.Crm.Constants

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0.741

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Constants.DLL

Microsoft.Diagnostics.Tracing.EventSource

Assembly Version: 1.0.18.0

Win32 Version: 1.0.18.0

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Diagnostics.Tracing.EventSource.DLL

System.Web

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll

Accessibility

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

System.Configuration

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

Microsoft.Interop.Mapi.Impl

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0001.0176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Impl.DLL

System.Data.SqlServerCe

Assembly Version: 4.0.0.0

Win32 Version: 4.0.8876.1

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Data.SqlServerCe/4.0.0.0__89845dcd8080cc91/System.Data.SqlServerCe.dll

System.Data

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

System.Transactions

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll

System.EnterpriseServices

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

Microsoft.Crm.Sdk.Proxy

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Proxy.DLL

System.Runtime.Serialization

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

System.ServiceModel

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

Microsoft.Crm.Sdk

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0000.0741

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Sdk.DLL

Microsoft.IdentityModel.Clients.ActiveDirectory

Assembly Version: 2.21.0.0

Win32 Version: 2.21.30122.1612

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.IdentityModel.Clients.ActiveDirectory.DLL

Microsoft.Crm.Core.Extensions

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0.741

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.Extensions.DLL

System.Security

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll

SMDiagnostics

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll

System.ServiceModel.Internals

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll

System.IdentityModel

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.dll

Microsoft.Crm.Admin.AdminService

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0.741

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Admin.AdminService.DLL

System.Xaml

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll

Microsoft.Crm.ObjectModel

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.ObjectModel.DLL

Microsoft.Crm.MapiShared

Assembly Version: 8.0.0.0

Win32 Version: 8.2.0001.0176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.MapiShared.DLL

Microsoft.Crm.Sdk.Reserved

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Reserved.DLL

System.Net.Http

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll

AntiXssLibrary

Assembly Version: 4.2.0.0

Win32 Version: 4.2.0.0

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/AntiXssLibrary.DLL

CustomMarshalers

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

Microsoft.Office.Interop.Outlook

Assembly Version: 15.0.0.0

Win32 Version: 15.0.4569.1507

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll

office

Assembly Version: 15.0.0.0

Win32 Version: 15.0.4613.1000

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/office/15.0.0.0__71e9bce111e9429c/office.dll

System.Web.Services

Assembly Version: 4.0.0.0

Win32 Version: 4.7.2556.0 built by: NET471REL1

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

Microsoft.Crm.Application.Components.Strings

Assembly Version: 8.0.0.0

Win32 Version: 8.2.1.176

CodeBase: file:///C:/Program%20Files/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Components.Strings.DLL

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

For example:

<configuration>

<system.windows.forms jitDebugging="true" />

</configuration>

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-05-02T17:04:56+00:00

    Hi Lewis-Gillam,

    According to the error messages, please check whether there are any anti-virus scanner running on PC back ground, and temporarily disable it.

    Then please check whether you have any add-ins on Outlook (File->Options->Add-ins->Go…), like Dynamic CRM add-in for Outlook, or others, try to temporarily disable suspicious add-ins, then restart the Outlook client to see if issue persists.

    You may also restart Outlook client in safe mode to scope whether this issue is caused by any add-ins.

    Meanwhile, please try to update Outlook client via File->Office account->Update option->Update Now. If issue persists, to further look into this issue, may I collect the following information for troubleshooting?

    1. Please provide a screenshot of Outlook client full version number and build to me for checking.
    2. Could you please provide a screenshot of error message it prompt out when start Outlook client?

    Thanks,

    Anna

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2018-05-06T08:25:55+00:00

    Hi Lewis-Gillam,

    We haven’t heard back from you. Do you have any updates you can provide us?

    Regards,

    Jay

    Was this answer helpful?

    0 comments