Hello Mick,
Thanks for your post in the forum. I understand that the problem is related to the developing. In order to gain professional assistance on it, please create a new thread in the dedicated support forum. You can click on the following link: https://social.msdn.microsoft.com/Forums/en-US/home?forum=isvvba&filter=alltypes&sort=lastpostdesc
Your understanding is highly appreciated.
Regards,
Rick