exam registration Failed

kemalfiratipek 1 Reputation point

Hello ,

My MCID is 991714826 .

I've been trying to plan the Exam DP-300: Administering Relational Databases on Microsoft Azure exam since 1 week. I have created my profile, I am making a claim with my company mail, but when I say schedule , I get a ridiculous error like this


We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge

I clean the cookie, open it in private mode, still nothing changes.
During this time, 2 of my colleagues connected without any problems and scheduled the exam.

I urgently need to take this certification exam.

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  1. Andreas Baumgarten 95,336 Reputation points MVP

    Hi @kemalfiratipek ,
    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Support: https://trainingsupport.microsoft.com/
    Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn
    Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

    Pearson VUE: https://home.pearsonvue.com/microsoft/
    Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact

    Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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  2. kemalfiratipek 1 Reputation point

    I got support from this site https://home.pearsonvue.com/microsoft live chat yesterday, it directed me to the link I wrote to you.

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