Teams Personal SMS

Tom Slayton 1 Reputation point
2021-06-25T20:59:43.193+00:00

I am trying to send a SMS message to someone singed into Teams under my personal account. I was able to send a SMS message to a family member. I then tried to send a second message.

I followed the instructions here for Desktop and any number I type in Teams returns a message that the person or number is not found. If I go back to the original group and try to type in another number it lets me.

How do I add users to different groups?

https://support.microsoft.com/en-us/office/add-an-sms-participant-to-a-group-chat-57578261-42e9-4064-84b5-
6ffcea516ea0#ID0EBCAAA=Desktop

Thanks,

Tom

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 49,886 Reputation points Microsoft Vendor
    2021-06-28T06:22:22.447+00:00

    Hi @Tom Slayton

    Could the SMS user receive the invitation when adding to a new group?

    To exclude the client issue, we firstly recommend you try to use Teams web client to see if it works. If there is no issue in Teams web client, it recommends you sign out your Teams client and clear Teams client cache file by following these steps:

    1.While holding the Windows key, press R to open Windows Run, then copy and paste the following into the box and click OK:
    %appdata%\Microsoft
    2.Find the Teams folder, then right click it and select Delete
    3.Relaunch Microsoft Teams.


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