Labels/Tags not loading Form Recognizer

Question

Labels/Tags not loading Form Recognizer

PK 1

Hello, I have a problem with my Form Recognizer. I can't add any of tags/labels because spinner is spinning all the time and labels aren't loading. I can create a new table tag but I can't maintain it later after creation. I'm unable to add single label.

Does anybody have an idea how to solve my problem?

Thanks in advance.

PK 1 Reputation point

2021-06-26T10:44:53.163+00:00

I'm using v. 2.1
Rohit Mungi 49,131 Reputation points Microsoft Employee Moderator

2021-06-28T07:10:27.657+00:00

@PK I believe you are using the FOTT tool of FR where the right hand side pane is not loading?
I have tried to load the same from my projects and it seems to work as expected. Is it possible to try and update your connection settings or load the same on a different browser to check again?
Another option is to share your project(Option on the top right hand side), this gives a cloud project token that can be opened in a different browser or computer to check if the project loads successfully. If you encounter the same problem then I think there could be some missing project files on your storage account container.
Rohit Mungi 49,131 Reputation points Microsoft Employee Moderator

2021-07-01T11:52:40.87+00:00

@PK Did you get a chance to check my response below and try any of the suggested methods?

1 answer

Your answer

PK 1 Reputation point

2021-06-26T10:44:53.163+00:00

I'm using v. 2.1
Rohit Mungi 49,131 Reputation points Microsoft Employee Moderator

2021-06-28T07:10:27.657+00:00

@PK I believe you are using the FOTT tool of FR where the right hand side pane is not loading?
I have tried to load the same from my projects and it seems to work as expected. Is it possible to try and update your connection settings or load the same on a different browser to check again?
Another option is to share your project(Option on the top right hand side), this gives a cloud project token that can be opened in a different browser or computer to check if the project loads successfully. If you encounter the same problem then I think there could be some missing project files on your storage account container.
Rohit Mungi 49,131 Reputation points Microsoft Employee Moderator

2021-07-01T11:52:40.87+00:00

@PK Did you get a chance to check my response below and try any of the suggested methods?

Answer 1

Teddy Waweru 1

I used the solution here: https://stackoverflow.com/questions/68141650/form-recognizer-labels-not-loading
which basically made me consider that maybe the extended loading was due to the application being unable to operate on a specific file in the blob. So I cleared out & started with a single file, & it worked. I'll just be updating a few files at a time & keep track on which file has an issue & disregard it.

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Labels/Tags not loading Form Recognizer

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