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For some reason, this weird black pixels or rectangles is very persistent and even after I disabled hardware acceleration. Uninstall & re-install is still not working.
what gives Microsoft?
@AviAssayag-3851
Welcome to Q&A forum, but the tag "office-onenote-client-itpro" focus more on general issues of OneNote client instead of OneNote for Windows 10.
I find that you have posted a similar thread on the appropriate forum --- Microsoft Answers, if this issue also occur with other UWP, generally we need to consider more about system and graphics driver settings.
Thanks for your understanding.
The usual first troubleshooting step is to update your display adapter drivers (or to roll back 1 version if it started happening after updating the drivers).
Hi, thanks for the effort. well, my driver is from Nvidia, the latest one (471.11). the problem started last year, and there were many updates since then. what can we do?
Does your computer list multiple Display Adapters?
Start-> type; Device Manager-> expand Display Adapters
If so, make sure that for each adapters the driver is up-to-date.
You can also disable them all to fall back to software rendering and see if it works correctly now (it might take a reboot first). You can re-enable your adapter(s) again after troubleshooting.
tried it. it didn't work.