I just turned on BitLocker on my device today and upon restarting it asks me for my Recovery Key,
Which I had printed. I then enter the Recovery Key, then it's seems load normally. However, upon waiting a moment for the system to restart , but now that load screen also
says Preparing BitLocker Recovery
at the bottom then it just returns me to the same screen that requires me to enter my Recovery Key.
- Clicking the button to "Skip This Drive" gets me nowhere
- "Continue" which brings me back around again to the screen that requires me to enter the recovery key
- "Turn Off Your PC" turns off the pc
- "Troubleshoot" which begins the process of resetting my device, which I do not want to do.
Basically as soon as I started using BitLocker I was and still am permanently locked out of accessing anything at all on my device, a devastatingly opposite function of what encrypting was supposed to provide me.
The device has Windows 10 Pro installed on it.
I will provide any further requested details and specs if needed -- that I can but as I cannot enter the device in any way I am aware of I'm afraid I'm not really sure even how to see any further details.
Basically it's infinite loop !! .
Please, any advice is appreciated. I will try whatever I need to in order to regain access of my computer without having to reset it and lose everything on it. Again, I have the Recovery Key, it is correct, the Identifier Key matches up, but it just keeps immediately asking me for the Recovery Key no matter how many times I enter it and press continue....
Both Commands Are Returning
PCR Validation Profile:
0, 2, 4, 11