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My Outlook is connected to Microsoft Exchange and I can send and receive emails. However, just yesterday I keep getting a yellow warning message under the menu ribbon that states: CHECK YOUR CONNECTION To get new email, use your browser to sign in to [my network name] Open Browser
When I click on the underlined sentence or the Open Browser icon, it just takes me to the MSN website...
Why am I getting this message? I keep getting it...
Thx
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Answer accepted by question author
I decided to reboot my router/modem and that seemed to fix the warning message... thx
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Hi RikEvl,
May I confirm if this is a Microsoft 365 business account has this problem?
If so, you can use SaRA tool to diagnose this symptom. It can help you fix some common errors. For your reference: About the Microsoft Support and Recovery Assistant
A corrupted profile could be a possible cause, you can go to File > Account Settings > Account Settings, On the Email tab, choose your account (profile), and then choose Repair to check how it goes.
If the problem persists, please provide a screenshot of your Product information page for further analysis. You can check it via File > Office Account.
Regards,
Sylvie
No. My laptop is connected wirelessly to my network and Outlook 365 is working fine and the connection to my network is strong....
Outlook.com/Hotmail/Live/MSN are all exchange mail accounts.
You are connecting via a mobile dongle?