SMTP setup on smart devices

Question

Hello, I have a problem with the router's smtp setting for sending alert emails.

Reading on the Outlook support page refers to smart devices, for which it is necessary to create an ad hoc password.

I followed the step-by-step instructions, but unfortunately I don't find this possibility in my account.

Have the access rules changed?

Or is it no longer possible to send emails from smart devices?

Thank you.

Answer 1

What an unhelpful response!  I have been looking for the answer to this question, as well.  I have found multiple Microsoft documents that allege to be able to lead you to a solution, all of which end up in a dead end.  And for you to respond with basically "Not my job" is unacceptable.  Either the feature exists or it doesn't.  And the fact that you don't know whether it exists or not shows the true limitations of your product knowledge.  Once again Microsoft Support is a disappointment.

Answer 2

Hi Luca,

Thanks for reaching out. I realize that this situation is difficult since we are dealing with the advanced configuration of the SMTP. Therefore, this concern is commonly being answered by the IT Pro audience on TechNet Forums. We strongly recommend submitting this query through this link to get the best assistance.

If you need more advice from us, you can get back to us by replying to this thread or create a new thread using this link if you have a different concern.