Old School RunScape (osrss)v.1 detected as Microsoft Product

Chanuka Francis 361

Old School RuneScape (osrss)v.1 detected as Installed when running Software 02E - Installed software on a specific computer report in ConfigMgr even though that product is not installed on any PC

Also, Old School RuneScape (osrss)v.1 is detected as Microsoft Product

Appreciate your expert opinions to resolve this complicit 😊

1 answer

AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor

2021-06-29T06:21:05.877+00:00

Hi, @Chanuka Francis
Thank you for posting in Microsoft Q&A forum.
According to your description, there are three of your clients have osrss installed, do you check the Installed Location of the client you are querying in the report.

If it is indeed installed on the client, check what is the publisher of osrss showing in control panel.

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.
AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor

2021-07-05T08:42:51.947+00:00

It seems there is no update for a couple of days. May we know the current status of the problem? Is there any other assistance we can provide?

Chanuka Francis 361 Reputation points

2021-07-06T09:47:52.467+00:00

we couldn't see the mentioned file path in the report on the client PC

Also, we couldn't find installed software in the device named Old School RunScape (osrss)v.1 in the control panel or Apps

AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor

2021-07-07T10:07:23.203+00:00

The data in this report are collected by hardware inventory, and the default inventory schedule is 7 days. Is there any possible that the Old School RunScape installed on the client in the past, and just deleted recently? And maybe some registry values still exist on the client?

Chanuka Francis 361 Reputation points

2021-07-14T14:12:25.883+00:00

@AllenLiu-MSFT that could be. if that's the case then once we uninstall the sccm client on the PC and cleaning the related reg values (via ccmclean) and reinstall the client, run the hardware inventory cycle should fix the issue, right? we have tried the above scenarios but still, the report shows the same 😬

AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor

2021-07-15T08:04:34.2+00:00

Hi, @Chanuka Francis
What I mean is that there could be some registry items still remain after delete it manually, if we know what registry items are created by the osrss installation, we need to delete it manually.
I found an article below to uninstall Old School RuneScape completely:
https://www.advanceduninstaller.com/Old-School-RuneScape-bdc7fda02d62b07b02f7585a8966bfba-application.htm
(Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.)
Sign in to comment

Share via

Old School RunScape (osrss)v.1 detected as Microsoft Product

1 answer